We liked the ocean view, the proximity to the beach, the air conditioning, the kitchen equipment (the suite had everything you need), the private pool, the large size of the bathroom sinks and mirrors, the bed is large and comfortable, plenty of water pressure, the suite is located close to almost everything you need, the hotel staff is very friendly, provided good assistance when needed. The common area of the hotel is very personal and the common pool is warm. There is a Starbucks in the hotel, so that's something else that needs to be mentioned. Very pleasant stay, very little noise and lots of nature. We liked it!
Some observations: A bit of miscommunication on the part of our host, prior to our arrival, as we didn't really know how to proceed. We wanted information days before about the type of equipment available in the suite and how to proceed for the key, which suite it was, etc. but at the same time of check-in, we were able to communicate with someone to find out which one it was. The internet in the suite went down very often and for a long time, the suite would be a little difficult to access for people with mobility problems as well as access to the beach. Also, something very important is that the shower frequently drains water outside, the shower door would have to be fixed to prevent this from happening. The suite is a little out of style and needs maintenance, although it is not something that prevented us from having a good time. We found the occasional cockroach, live and dead, and a scorpion, although it is understood that one is surrounded by hills and nature. About the hotel, it is very nice and the staff is very attentive and friendly, the restaurant service is a little slow but due to the fact that we believe that they are missing people.
